Business Service Monitoring
Our AI-native observability platform transforms BSM by introducing the unique Application Experience (AX) scoring mechanism. This innovative approach quantifies the health, performance, and user experience of business services, enabling organizations to align IT operations with business objectives more effectively than ever.
Quantitative Health Insights
AX scoring provides a quantifiable measure of each business service's health, aggregating performance indicators, user experience metrics, and operational data into a comprehensive score. This quantification allows IT and business leaders to assess service health ata glance and make informed decisions.
Real-time Performance Tracking
Monitor the performance of business services in real-time with our platform. AX scoring dynamically updates toreflect current conditions, ensuring stakeholders are immediately aware ofissues affecting service delivery or customer experience.Mnitor the performance of businessservices in real-time with our platform. AX scoring dynamically updates toreflect current conditions, ensuring stakeholders are immediately aware ofissues affecting service delivery or customer experience.
Predictive Analytics for Service Availability
Utilize predictive analytics to forecast potential disruptions to business services before they occur. By analyzing trends and historical data, AX scoring anticipates future performance issues, enabling proactive measures to ensure continuous service availability.
User Experiene Optimization
AX scoring incorporates user experience metrics directly into its calculations, ensuring that monitoring efforts are closely aligned with end-user satisfaction. This focus on UX helps organizations prioritize optimizations that have the most significant impact on customer engagement and satisfaction.
Leverage AI to benchmark true end-to-end business service performance
Business Impact Analysis
Seamlessly integrate AX scores into broader business impact analyses, correlating IT performance with business outcomes. This integration helps quantify the impact of IT issues on revenue, customer satisfaction, and operational efficiency, supporting strategic business planning.
Cross-Domain Correlation for Comprehensive Insights
Our platform correlates AX scores across various IT domains, including applications, infrastructure, and network performance. This holistic view enables comprehensive monitoring of business services, recognizing interdependencies and cumulative impacts on service delivery.
Autonomous Optimization Recommendations
Based on AX scoring insights, receive automated recommendations for optimizing business services. These AI-generated suggestions focus on enhancing service health, performance, and user experience, driving continuous improvement in service delivery.
All built on a groundbreaking platform
By leveraging our platform’s AX scoring for Business Service Monitoring, organizations can bridge the gap between IT operations and business objectives, ensuring that technology investments are directly contributing to business success. This strategic alignment, powered by actionable intelligence and predictive insights, positions businesses to thrive in competitive and dynamic markets.
SRE Co-Pilot
Your AI Team Leader that helps you transform operations.
AI Native
Built from the ground up with AI at the core.
Autonomous RCA
Supercharge your teams with fully automated root cause analysis.
Unlimited Logging
Comprehensive visibility without the constraints of logging limits or caps.
Real-time Inferencing
Welcome to the dawn of a new age in Observability.
Advanced Integrations
Transform hyperscale raw data into actionable intelligence.
Blazing Fast Search
Not that you need it anymore with real-time anomaly detection.
10X Reduction in MTTR
Streamlined and automated incident triage and RCA.
Natural Language Playbooks
Revolutionize troubleshooting with dynamic recommendations.